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Privacy Policy

General Information

Guestly Società Semplice has established these internet privacy policies to serve users of the guestly.io website as a trustworthy partner that respects and ensures the right to personal data protection.
In accordance with Regulation (EU) 2016/679 (GDPR), Nicola Giorgi and Marcellus Gau are designated as the persons responsible for the management and processing of personal data collected through the use of the website. This processing is carried out in compliance with the conditions described below.
This privacy policy does not apply to personal data processed by us in our capacity as a platform provider for the Guestly software solution on behalf of our customers, for which you can register on our website. The use of the Guestly platform by customers is subject to the relevant data processing agreements made available before the onboarding process.

Type of Data Collection and Purpose of Processing

Guestly Società Semplice processes only the data that is voluntarily provided by the users of the website. It is possible to browse the website without providing personal data. However, users may choose to provide certain personal information in order to access specific services. The collected personal data is used exclusively for the provision of services mentioned in the relevant information documents.
Users may submit their data to:

  • Subscribe to our newsletter,
  • Register for events or courses,
  • Submit their resume,
  • Request information about services, products, offers, or quotes,
  • Purchase products, services, or vouchers.

Disclosure of Personal Data to Third Parties

Personal data will not be shared with third parties unless required by legal regulations or demanded by judicial authorities or other institutions as part of legal proceedings. Guestly Società Semplice does not intend to collect sensitive or legally relevant personal data via its website.
According to Article 4 of the GDPR 2016/679, sensitive data includes information on ethnic origin, political or religious beliefs, union membership, sexual orientation, or health status. Legally relevant data includes information related to criminal records or ongoing legal proceedings. We advise you not to submit such information via the website. However, if this is necessary, such as for job applications, we ask that you send these details by post along with the appropriate information document.

Newsletter Distribution

If you have consented to receive newsletters, we process your contact details and other submitted information to send you newsletters regularly. We use the marketing tool HubSpot to manage and distribute the newsletters, which includes analytical functions to optimize content and tailor it to user preferences.

  • Service provider: HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA
  • Privacy policy: HubSpot Privacy Policy
  • Data collected through your interactions with newsletters (e.g., open rates or click behavior) is used solely to improve the user experience and for marketing purposes. You can withdraw your consent to receive newsletters at any time.

WhatsApp Newschat

Our website offers the option to sign up for our WhatsApp Newschat. No data is sent to WhatsApp until you scan the QR code or click on the WhatsApp link. Only then will you be redirected to WhatsApp and can begin a conversation with us.

  • Service provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  • Privacy policy: WhatsApp Privacy Policy
  • We use the WhatsApp Business API, and all data is stored within the EU. Communication content is particularly protected by WhatsApp encryption methods. You can withdraw your consent to data processing through WhatsApp at any time.

Integration of Third-Party Services and Content, Data Transfer to Third Countries

The website uses external services that may process personal data. These include:

  • Google Analytics, Google Maps, reCAPTCHA (Google Inc., USA),
  • YouTube (Google Inc., USA),
  • Facebook, Instagram (Meta Platforms, USA),
  • Twitter (Twitter Inc., Irlanda),
  • Vimeo (Vimeo Inc., USA),
  • LinkedIn (Microsoft Corporation, USA),
  • Xing (New Work SE, Germania),
  • Hotjar (Hotjar Ltd, Malta).

Other external content may be loaded through widgets and iFrames. A full list of external content can be requested by emailing info@guestly.io.

Links to Third-Party Websites and Social Networks

The guestly.io website contains links to external websites that are not covered by this privacy policy. Furthermore, the website includes hyperlinks to social media accounts (Facebook, Instagram, LinkedIn). No data is transferred to the social networks when you simply visit our website. However, data is collected by the respective networks when you click on the relevant logos. For information on how your data is processed by these social networks, please refer to their privacy policies:

Retention and Deletion of Data

The personal data collected through the website will only be retained for the period necessary to provide the requested services. After providing the services, the data will be deleted in accordance with applicable data protection regulations unless legal retention obligations apply.

Exercising Your Rights

Data subjects have the right to request access to their personal data processed by us at any time under Article 15 of the GDPR 2016/679. They can also request the rectification, update, or deletion of this data. To exercise these rights, please contact the data controller via email at info@guestly.ai.
If you believe that the processing of your data violates applicable data protection laws, you may lodge a complaint with the Garante per la protezione dei dati personali (Italian Data Protection Authority):

Data Security

Guestly Società Semplice takes all necessary technical and organizational measures to protect personal data from unauthorized access, misuse, unlawful modification, and loss. These measures comply with internationally recognized security standards.

Cookies and Advertisements

The website uses cookies to facilitate navigation and provide personalized information. The cookies stored do not contain any personal data that can identify users. More information about the cookies we use can be found in our Cookie Policy.

Specific Use of Personal Data

The following sections of this website require specific use of personal data:

  • Contact Form: The data provided is used exclusively for responding to inquiries.
  • Online Purchases: Personal data is processed to complete purchase transactions.
  • Newsletter: When consent is given to receive newsletters, contact details and preferences are processed to improve the user experience.
  • WhatsApp Newschat: Data is processed only after users actively start the service via WhatsApp.
  • Jobs: Submitted applications are processed solely for job inquiry purposes.

Minors

The guestly.io website is not intended for use by persons under 16 years of age.

Updates and Changes to this Privacy Policy

This privacy policy is currently valid as of September 9, 2024. Changes may be required due to new legal requirements or developments on our website.

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